Communications Not Meeting Expectations
I need seasoned experience and some professional suggestions. As nanny to a family with two busy school age boys and even busier parents, clear communication is a challenge. My duties include coordinating care and twice daily driving to two locations in the Bay Area, an average of 15 miles apart, sometimes with other visiting kids who need pick up. I also shop weekly and help prep dinner for 30mins each afternoon. And run various errands to places like the hardware store, shoes for kids... I enforce 20 minutes of reading each day and tend to the garden. All of these things have been set up as expectations, and I've been very happy to be helpful. I work with this very lovely family 4 hours a day, and we're struggling to get organized with communication.
I interface with both parents fairly evenly, and each has expectations, often last minute needs and transportation duty changes. Parents are not always aware of the other's expectations. One asks me to work Friday afternoon and the other wonders why I was asked because I'm not needed. Emails about the coming week's schedule arrive on Sunday night, but always there are unknowns to be worked out later in the week, which I am often forced to remind them of. I identified fairly early on that unknowns and question marks were part of the family dynamic and have been able to roll with it. I suggested we begin meeting monthly and six weeks have now passed since the first meeting I requested. I'm starting to worry that I won't be able to meet all expectations and worry that this will be perceived as my shortfall. I feel as though I'm constantly asking for clarity to the point of feeling needy. It's just odd. Any helpful advice? Thanks folks!
at 1:30 AM