Librarian eats small children...
Received Sunday, October 3, 2010
I have been a professional nanny for 8 years and currently care for two darling little girls who are 1 and 2. We live in walking distance of a local, independent bookstore. There is a children's area with a train table. I take my girls there at least once a week and usually we buy a book or two after we play. Since I live in the area, I also get most of my own books and magazines there.
Last week, I was reading to my girls and had met another nanny there..We were reading with the children and the baby-who will just be one tomorrow was toddling around but certainly not running-she is not steady yet on her feet. A worker came upstairs and said, rudely that I needed to keep my children from running around, she could hear them downstairs and that they needed to be supervised...This woman was giving me the nastiest looks. I was shocked and didn't say anything. (there were other children and parents there)A few minutes later, I saw this worker-Marianne downstairs and asked my nanny friend to stand by my stroller. I mentioned to Marianne that I really found her comments rude and that I always supervise my girls. I told her that we always have appropriate bookstore etiquette and that I strive to have my girls conduct themselves with decorum. I told this lady that I am only responsible for the children I am caring for, not for every other child in the bookshop and that she needed to consider that I was not the only one up there. (that all being said, the girls I watch are 1 and 2..they are normal kids...i don't expect them to be perfect and know its hard to sit for a long time as they are so little. The 2 year old knows to take one book off the shelf at a time and to use walking feet and a quiet voice. The 1 year old is 1 so I just monitor her carefully. I also make sure we purchase something so we are not freeloaders) Marianne started stammering and I just left-I was so annoyed. Later that night mentioned it to my employers.
My nanny friend went in yesterday with her 5 year old charge...another staffer was chatting with the little girl and Marianne came around the corner like a hawk and got in the little girls face and said "you aren't going to run around upstairs, are you? And don't be pulling books off the shelf. My friend was shocked and said she didn't respond and just went up to play.
Both of us feel like this worker just has an issue with us being nannies and talks down to us because she views us as "the help". ...I see plenty of parents who take their kids in and sit and chat and let their kids destroy the place. We don't-we are professional nannies who have teaching degrees...if the kids pull something out, we put it back and if necessary we remind the children of "library rules"..once when the kids were to rambunctious, we just left and moves on to the park.
It turns out this woman is the manager of the store and the owners are never, ever in. Any suggestions? I really don't think its fair to just not go-my girls look forward to going to the bookstore and its a nice activity. Its also really convenient and great if we want to order a special book. This lady Marianne has never been especially nice but I really think her comments are out of line. And I also think its kind of the principle...It is awful customer service. I would really appreciate any advice or perspective. Thanks in advance.
at 2:11 AM