Received Monday, September 6, 2010
On Sunday September 5, 2010, I went to the park in Pacific Palisades, CA -- located next to the library. There were 2 boys, named Michael (age 4) and Johnny (age 5) with their nanny Irma. Irma was sitting at the picnic table while the boys played with my son Alex.
Michael climbed onto one of the jungle gyms and was not able to get down by himself. He yelled to his nanny, "Irma, I cannot get down. Help me! Help me get down!" Michael repeated these cries of help at least 5 times. I was watching Irma to see what she would do. I expected her to get up and help him get down from the jungle gym structure (which he was on the 2nd story). She looked at him and then waved her arm with disgust and acted really annoyed and ignored his cries for help.
Again, Michael repeatedly asked for help. Finally, my son asked Johnny, "Why don't you get your mother to help your brother." My son didn't realize that it was the nanny Irma who was watching the kids.
Finally, after giving Irma many chances to do the right thing, I stand up and say, "The boy needs help. Will you help him?"
Irma comes to help Michael down from the jungle gym. But, as she passes me, she looks very annoyed and says to me, "He always does this and this will be the last time I help him. ".
Then she tells Michael, " This is the last time I will help you down.".
I was shocked that she had a hands-off approach to their care at the park and when Michael needed help, then she berated him.
When we were leaving the park, my son wanted to have a play date with the 2 boys later. I asked Johnny for his mother phone number. Johnny did not know the phone number.
Irma said that the family did not live in pacific palisades. I asked where the family lived. Irma stated Las Flores and PCH. I told her that I live in Malibu too. Irma seemed shocked. I asked Irma for the mother's number and she stated that she can arrange the playdate with me. I told her that I want to arrange the playdate with the mom and not through her. She did not want to provide me with the mother's number.
I asked to speak to Johnny . I told Johnny that I was not pleased with how Irma had ignored Michael's cries for help as he was stuck on the 2nd floor of the fire engine jungle structure. I told Johnny that I wanted to let his mother know what happened at the park. Johnny stated he did not know the number to his mother. I gave Johnny a piece of paper with my name, and phone number, and it also read, " please call me so I can tell you about your nanny.".
I told Johnny who was standing next to Irma that I wanted him to give the note to his mother. I said, "I am sure that Irma will try to take the piece of paper from you, but please try not to give it to her as the paper is for your mother."
Of note, there was another nanny there who was caring for Michael and Johnny's twin siblings who were 16 months. The other nanny for the twins did not take out either of the twins from the stroller for the entire 90 minutes that we were at the park. The 2nd nanny stated that it was Irma's first day of work, but there is no way that it was Irma first day at work based on the manner that Irma was talking to Michael.
I really wanted to let the mother know that Irma was not watching her boy's safety at the park and then blatantly ignored him when he was not able to get down safely on his own.
I did not get the name of the nanny taking care of the twins. The only reason why I know the name of the nanny Irma is that Michael was yelling her name and asking for her help and she ignored him.