Tuesday

Care dot com asks you to purchase "credits" to apply to jobs?! OUTRAGED!

Hi! Thanks for keeping your blog going. There was something I wanted to bring to your attention (that I'm sure other nannies are aware of, as many of us use Care dot com). Well "Care" started this new system several months ago, allowing parents the option to have their job posting require "credits" to apply. It does narrow the posting to only 5 candidates (lessening competition in theory), but otherwise, this has no benefit to the providers or families. It is simply a greedy move on Care's part. And it disgusts me.

The credits are fairly expensive and expire after 90 days. They are even sold in uneven amounts, so that it would be impossible to use up all your credits without purchasing more! (The application rate I've seen is "4 credits" -- for now!) Not only is it ridiculous to have to PAY to apply for a job (or in this case, even just ask clarifying questions about the posting!), but I think it must be illegal! This discriminates against job seekers who can't afford the credits. (And yes, there are some jobs that are still free to apply to, but they are few and far between. And Care puts the "apply with 4 credits" jobs first in the list when you search.)

I held off as long as I could in buying credits myself, but Care is still the best place for me to find nanny jobs online (in my area, anyway). So eventually I broke down and bought some. It looks like it may actually lead to a job offer, but I'm still pissed. $19 to apply to 6 jobs?! Ridiculous!

I've been waiting for someone to post about how awful this is online somewhere, but haven't see anything. So I thought I might as be the one to blow the whistle on this discriminatory practice.

Please keep this post anonymous, as I know Care dot com happily deletes members who complain!

9 comments:

Jess said...

Huh, this sounded so weird that I actually reactivated my account to check it out, but I haven't seen anything regarding these credits. I even went into the apply section to make sure, but there was nothing. Maybe it's something they are trying out in just a single area? I won't be paying for that kind of stuff for sure (I never went premium on it either since it seems lie a waste of money) and parents who expect a prospective nanny to pay to apply are cheating themselves out of a good nanny. Perhaps it lessens the financial burden on them?

Jess said...

Ok, I dugged into a little more, and per website FAQ it's for pet care only. Not cool, but unless it's going to spillover to childcare, doesn't bother me

Brianne Wicks said...

It must not be active in your area yet, I have had to pay to apply for jobs starting a few months ago. They definitely expired by now. It's an awful system, after using up about 3/4 of what I bought I went with an agency I know of personally. Much happier with my current placement than I have ever been with a care job I chose for myself.

Brianne Wicks said...

It must not be active in your area yet, I have had to pay to apply for jobs starting a few months ago. They definitely expired by now. It's an awful system, after using up about 3/4 of what I bought I went with an agency I know of personally. Much happier with my current placement than I have ever been with a care job I chose for myself.

Anonymous said...

You lost me at "dugged into it".

Jessica said...

This doesn't matter to me. I don't use care. And haven't for a long time. They underestimate rates across the board and have never been advocates for nannies. There are better resources.

Anonymous said...

I checked my care.com account and didn't see this either... But seriously, use an agency.

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Anonymous said...

I hate care.com. It is the year 2016 and their search engine is still crap. People post jobs and mark FT and show up in searches and you click on their post only to find that they need someone 15-20 hours per week. Or that search filter is so limited or that you are not able to save jobs or profiles to check out later. And they make shit loads of money