The Parent Trap
A question for nannies and those that work in childcare centers: at what point do you put in your resignation (nanny) or terminate care (at a childcare center as a family childcare provider or center administrator)? If you had this parent and her child in your class, would you cater to the parent or ask for a different class and risk losing your job?
There is a parent in my center who is very sweet, but goes from nice to bitch in 2.5 seconds. I understand that she has certain preferences - and that's perfectly fine, however, these are beyond preferences. She wants things a certain way, and will complain about anything and everything:
*She likes most staff members but there is a list of 3 staff members who are not, under any circumstances, allowed to be in the same room as her child for the 4 hours prior to school starting.
*She has gotten staff members fired; she has told my boss to fire certain people, and to my knowledge, it has happened.
*Staff has quit because of her.
*By far she is the toughest parent. Ever.
Her 5 year old daughter:
*Thinks the world revolves around her.
*If she is hungry and there is left over lunch, we have to feed her. NO EXECPTIONS. (I don't know if this true, this is what I have heard from her morning teacher, who does it out of fear of being yelled at by the parents and job loss. No other teachers do it.)
*She can do whatever she wants. (Again, morning teacher allows it.)
*I was going to go outside with her class before school started (after lunch) and the child says, " No! I don't want you to go outside. I want Miss ______ to go out with us." (Really? A 5 year old decides who the teacher is?)
*This child does not listen, and we have to make her the teacher helper, using creative redirection. Other children ask on a repeated basis, "why does ______ get to do what she wants? It's not fair."
So what are your thoughts? Staff do not like the parent, they don't want to work with the child, and I think my boss, owner and director are afraid of her (the parent.) I would let her know that we enjoy providing care for her, yet cannot continue to do so because of staffing needs and the treatment of the staff. If this didn't work and she started yelling at me, I would ask her to leave and terminate her care immediately. Any thoughts?
at 10:11 PM